FAQs
Welcome to Spectre's Frequently Asked Questions (FAQ) page. Below you'll find answers to some of the most common questions our customers have.
At Spectre, we value our customers and aim to provide the best shopping experience possible. To help you navigate our offerings, we've compiled a list of the most frequently asked questions about our products, services, and policies. Whether you're curious about our sizing options, shipping times, or return policies, you'll find the answers you need right here. If you have a question that isn’t covered, our customer service team is always ready to assist you. Explore the FAQs below to learn more about shopping with Spectre.
What types of products does Spectre offer?
Spectre specializes in high-quality men’s fashion, including a variety of full-sleeve shirts in different styles such as plain, checkered, and denim. We offer shirts in multiple color options and designs to suit every occasion.
How do I determine my shirt size?
To find your perfect fit, please refer to our size guide, available on each product page. Measure your chest, waist, and arms, and compare these measurements with our size chart to select the best size for you.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, it cannot be changed or canceled. However, you may return the item once it arrives.
What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards (Visa, MasterCard,) Upi and other secure online payment method provided by razor pay gateway
How long will it take to receive my order?
Delivery times vary depending on your location and the shipping method selected at checkout. Generally, orders are processed within 1-2 business days and delivered within 5-7 business days.
Do you offer international shipping?
Yes, we offer international shipping to selected countries. Shipping fees and delivery times will vary based on your location. Please check our Shipping Policy for more details.
What is your return policy?
We offer a 7-day return policy. If you are not satisfied with your purchase, you may return it in its original condition within 7 days for a full refund or exchange. Please see our Return Policy page for more information.
How do I track my order?
Tracking your order with Spectre is easy and convenient. Once your order has been shipped, you will receive a confirmation email / WhatsApp message containing a tracking number.You can use this tracking number to monitor the status of your delivery. Simply visit our Track Order page, enter your tracking number, and click “Track” to view real-time updates on your shipment’s location and estimated delivery time. If you have any issues or questions about tracking your order, our customer service team is here to help.
What should I do if I receive a damaged or incorrect item?
We have a dedicated quality testing team that thoroughly checks all products before shipment, so you don’t have to worry. make sure that you record video of unpacking of product However, if you do receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a return or replacement at no additional cost to you.
How can I contact Spectre?
If you have any questions or concerns, feel free to reach out to us via email at suppor t@spectreluxury.com, call us at +91 8953291123, or chat with us on WhatsApp at
. Our customer service team is available to assist you Monday to Sunday, from 9 AM to 6 PM